NPG - Visitor Information Desk Records

This material is held atNational Portrait Gallery Archive

Scope and Content

Includes one notebook describing the 1976 trial information desk, containing statistics about types of enquiries and an analyisis of findings. Also includes report written in Dec 1982 regarding the potential development of the information desk.

Administrative / Biographical History

In November 1974 the Gallery ran a visitor information desk in the Gallery entrance hall for an two-week trial period. It was a success and another experiment was carried out in 1976, with an information desk running for three months. Thereafter a permanent visitor information desk was set up. Staff at the information desk answered enquiries from the public, passed enquiries on to the relevant departments, gave directions, handed out information leaflets, etc. They now also sell tickets for special exhibitions.

Access Information

Available to view by appointment in the Heinz Archive and Library Public Study Room, to make an appointment contact Archive Reception . Although records are generally available for public consultation, some information in them, such as personal data or information supplied to the Gallery in confidence, may be restricted.

Other Finding Aids

The complete catalogue for this archive can be searched via the NPG Archive Catalogue .

Conditions Governing Use

Personal photography is permitted for research purposes only. Photocopying is not permitted.